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Frequently
Asked Questions |
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1. |
What is email@mobile corporate edition? |
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Corporate edition of email@mobile software has been specially designed for those enterprises who want to deploy the software on their server. In this case email@mobile software shall be installed on your server or web space so that the entire control remains within your organization. |
2. |
How does email@mobile work? |
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email@mobile works exactly the same way as your web email program i.e. it enables you to access your corporate emails over a mobile browser just like you access it over the web browser. It connects directly to your mail server and retrieves mail along with the attachments |
3. |
What types of email services does email@mobile support |
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POP3 and IMAP4 |
4. |
Where should I install it? |
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Mail server or web space provide for your website |
5. |
How do I install it on my server? |
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Refer to our installation guide available online at www.emailatmobile.com/help.htm |
6. |
What are the pre-requisites for installing email@mobile software? |
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PHP 5.0 and MYSQL and .DOC READER and ACROBAT READER for attachment viewing |
7. |
Is any database involved? |
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Yes, the database involved is MYSQL |
8. |
Which all operating systems does it support? |
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Windows and Linux
Can I access my personal emails like yahoo, gmail etc with email@mobile?
No you can access only your corporate email boxes supporting POP or IMAP |
9. |
What kind of mobile handsets does email@mobile support? |
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email@mobile works on any mobile device that has a browser and is capable of accessing internet websites. It works over WAP and supports versions 1.2 and above. |
10. |
Do email messages get stored in mobile handset? |
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No. |
11. |
Does email@mobile support push mail? |
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No. email@mobile is based on pull architecture. |
12. |
Can I open attachments in the files sent to me? |
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Yes. You can view .doc, .txt, .csv and .pdf files |
13. |
Can I add attachments to my email? |
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No you can only view the attachments |
14. |
Do I need to synchronize my emails by connecting my mobile to pc? |
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Since no emails are stored on the handset, you will not have to synchronize your emails. Moreover any transaction made via your mobile like reading/deleting an email will be reflected in the actual mail box at the server. |
15. |
Where can I purchase email@mobile software? |
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email@mobile is available as
a web download at www.emailatmobile.com |
16. |
How secure is my mobile from viruses which come with the emails? |
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The emails never get stored on the handset. The attachments get opened at the server and email@mobile provides you a mobile view to the attachments so even if you open a virus effected email, you handset does not get corrupted. |
17. |
What if a call comes in, while accessing
my email account? |
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If any incoming call comes during
your browsing session, all the browsing activities will be paused
so that you can resume from where you left after finishing the
call |
18. |
Do I need to configure my mobile handset? |
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No handset configuration is required |
19. |
How can I as a user access my emails over my mobile phone? |
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Corporate edition of email@mobile software is available in various licenses mentioned in the corporate edition section of www.emailatmobile.com. This is just one time investment for the initial set up and you would not have to pay any recurring or monthly charges after that. |
20. |
How much does it cost? |
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Corporate edition of email@mobile software is available in various licenses mentioned in the corporate edition section of www.emailatmobile.com. This is just one time investment for the initial set up and you would not have to pay any recurring or monthly charges after that |
21. |
Where can I purchase email@mobile software? |
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email@mobile is available as a web download at www.emailatmobile.com or you can email your requirement to sales@emailatmobile.com. |
22. |
What type of support is available? |
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You can reach email@mobile support centre anytime from Monday to Saturday via email or Telephone call. You may email your queries to support@emailatmobile.com or call
India: +91-080-26393013 |
